Case Study
Client
Patel Musafirkhana
Industry
Hospitality
Type
Hotel Booking
Patel Musafirkhana is a hospitality service provider offering accommodation facilities for travelers and visitors. The brand is known for providing affordable and convenient lodging, catering especially to guests who require short-term stays.
As customer expectations evolved and digital convenience became a necessity, Patel Musafirkhana aimed to modernize its booking experience and make room reservations more accessible for users beyond walk-in customers.
When Patel Musafirkhana partnered with Sagar Tech, the objective was to introduce a dedicated mobile application that would simplify room bookings, improve customer experience, and unlock new revenue opportunities through remote reservations.
Before the development of the mobile application, Patel Musafirkhana relied largely on offline and manual booking methods. Customers had to visit the property physically or make phone inquiries to check room availability and confirm bookings, which often led to inconvenience, delays, and missed opportunities.
This manual process limited their ability to attract customers from outside the local area and resulted in lost revenue from potential guests who preferred online or remote booking options. The absence of a digital booking system also restricted business scalability and made operations less efficient.
Sagar Tech designed and developed a user-friendly mobile application tailored specifically to the operational needs of Patel Musafirkhana and the convenience expectations of modern travelers. The app enabled customers to browse available rooms, check pricing, and book accommodations remotely with ease.
The interface was kept simple and intuitive to ensure accessibility for users of all age groups. From the business side, the application helped streamline the booking process, reduce dependency on manual coordination, and improve overall operational efficiency.
After the launch of the mobile application, Patel Musafirkhana witnessed a significant improvement in customer convenience and booking efficiency. Many customers found it easy to book hotel rooms remotely without the need for physical visits or repeated phone calls.
Measurable outcomes that transformed Cotton culture's digital presence.
Year over year increase
Increase in 6 months
Improvement from baseline
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